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Privacy Policy

The Wickramaratne group highly prioritizes securing your privacy. We are committed to protecting all of your personal information that are being sent to us via the website and is handled with great responsibility, care, and utmost respect. The following details on the privacy policy will give you a sense of direction on how we collect, use, store, and protect your personal data when you interact through our website and business operations. 

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information Collected

The following types of information will be collected and processed;

  • Personal Information: Personal data such as your name, address, email address, telephone number, and other information you voluntarily provide.

 

  • Technical & Usage Information: IP address, browser type, device information, log data, usage patterns, and website preferences.

 

  • Communication Information: Inquiries, feedback, and correspondence with us.

 

You have the option of not providing certain personal information; however, this choosing not to provide will limit your ability to access some features or services.

2. How We Use Your Information

The information we collect may be used to:

  • Provide, manage, and improve our products and services

  • Process payments and transactions

  • Communicate with you regarding orders, services, and support requests

  • Send administrative updates, notices, and important service-related information

  • Develop new features and enhance user experience

  • Conduct marketing, promotional campaigns, and customer engagement activities

  • Comply with legal and regulatory obligations

3. Information Sharing & Disclosure

Wickramaratne Group does not sell, rent, or trade your personal information.

We may share your information only with:

  • Authorized service providers, vendors, consultants, and business partners who require such access to perform services on our behalf

  • Government authorities or legal bodies when required by law, regulation, or court order

All such parties are contractually obligated to maintain the confidentiality and security of your information.

4. Data Protection & Security

Your data has been protected from unauthorised access, misuses, alterations, and/or losses by implementing various types of technical, administrative, and organisational measures as applicable to your personal information. No security system will ever guarantee absolute security, however we are constantly working to enhance our security measures in order to maintain a strong level of data protection.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies for:

  • Enabling essential website functions

  • Improving performance and user experience

  • Analyzing traffic and usage behavior

  • Supporting marketing and advertising activities

You may manage cookie preferences through your browser settings.

6. Third-Party Websites

Links to external websites may be there on this web site, however Wickramaratne Group has no control over what happens at these third-party sites, including their respective policies and procedures regarding information privacy. Therefore, we encourage our users who are visiting any third-party sites to familiarize themselves with those sites’ privacy policies.

7. Disclaimer of Liability

The Site is intended solely for the general information of visitors to the Site. The Wickramaratne Group has tried to keep its information accurate and up to date. However, we do not make any representations that the information on the Wickramaratne Group will be complete, reliable, or accurate and we are not responsible for any damages incurred as a result of the use of or inability to use the Site and its content.

8. Intellectual Property & Website Use

You cannot copy or use the content of this site, nor can you exploit it commercially, unless you have first obtained written permission from an authorized representative of Wickramaratne Group or one of our authorized partners. All text, images, data, designs and trademarks, etc., on this site are owned by Wickramaratne Group or one of our authorized partners and are protected under intellectual property laws. Content on this site is for personal, non-commercial use only.

9. Policy Updates

We give rights to modify this Privacy Policy at any time. Hence, updates will be published on this page, and continued use of the website constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your interaction with our website, please contact our Wickramaratne Group.

FAQ

1. What Industries Worldwide is Wickramaratne Group involved with?

Wickramaratne Group offers services in many different industries – primarily food and beverage distribution, National Logistics, Cold Chain management, Automated Temperature Controlled Warehousing Services, Wholesale Distribution – Fast Moving Consumer Goods (FMCG)/ Consumer Goods; Leasing Property and Property Development; and Industry Aggregation & Supply Chain Integration for Agriculture.

Wickramaratne Group has been providing trustworthy service for over 65 years, has a customer satisfaction rate of 98% and through its operations across more than six (6) industrial sectors within Sri Lanka, has an established reputation for performing its commitments with high ethical standards, according to Government regulations; builds mutually beneficial relationships with its partners in business; and dedicates itself to Customer Service of the highest quality.

Wickramaratne Group employs a complete, multi-location logistics network that can handle large-volume shipments of goods delivered to customers in Sri Lanka, thus allowing companies to maintain efficient Supply Chains.

The Wickramaratne Group provides all modern cold storage and temperature-controlled warehousing for frozen foods, dairy, meat, pharmaceuticals, and other perishables, with both short-term and long-term rental options.

The Group serves retailers, manufacturers, institutional clients, private sector companies, and government contractors, supporting both large-scale and specialized supply requirements.

Through ethical sourcing, sustainable agriculture initiatives, responsible logistics operations, and environmentally conscious development projects, the Group remains committed to long-term sustainability and community development.

The Group is headquartered in Colombo, Sri Lanka, with operations and facilities strategically located across the island.

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